Privacy Policy
Last updated October 10, 2023
Introduction
Up Plus Global ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
This policy applies to:
- Visitors to our website
- Our clients and prospective clients
- Representatives of our clients
- Individuals whose data we may process on behalf of our clients as part of our marketing technology services
Information We Collect
We may collect the following types of personal information:
- Information you provide to us directly: This includes your name, email address, phone number, company name, job title, and any other information you provide when you fill out a contact form, subscribe to our newsletter, or communicate with us.
- Information collected automatically: When you visit our website, we may automatically collect information about your device and browsing activity, such as your IP address, browser type, operating system, and the pages you visit. We may use cookies and similar tracking technologies to collect this information.
- Information from third parties: We may receive personal data from third parties, such as our business partners, data brokers and social media platforms, to enhance our marketing and sales efforts.
- Information from third parties: We may receive personal data from third parties. As a marketing technology company, we may process personal information on behalf of our clients. This information is governed by our clients' privacy policies.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Communicate with you, including for customer service and marketing purposes
- Process transactions and send you related information, including purchase confirmations
- Analyse and improve our website and services
- Personalise your experience on our website
- Comply with legal obligations and prevent fraud
- Perform marketing technology services on behalf of our clients, which may include targeted advertising and analytics
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: We may process your information if you have given us your consent to do so.
- Contract: We may process your information when it is necessary to perform a contract with our clients.
- Legitimate Interests: We may process your information when it is necessary for our legitimate interests or the legitimate interests of a third party, provided that such processing does not outweigh your rights and freedoms.
- Legal Obligation: We may process your information when we are required to do so by law.
Information Sharing and Disclosure
We may share your personal information with the following parties:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and marketing services.
- Affiliates: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities.
International Data Transfers
Up Plus Global is a global company, and we may transfer your personal information to countries outside of your country of residence. We will take appropriate steps and safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
Data Retention
We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Your Rights
You may have certain rights with respect to your personal information, including:
- The right to access, update, or delete the information we have on you
- The right to rectify any information that is inaccurate or incomplete
- The right to object to our processing of your personal information
- The right to request that we restrict the processing of your personal information
- The right to data portability
- The right to withdraw your consent at any time
Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us here.